Forces Equine Payment Gateway T&Cs

The terms and conditions below govern your use of the Forces Equine website and its services. Forces Equine is operated by Forces Equine Ltd, Company Registration Number 08203892. When Forces Equine is mentioned below it will refer to Forces Equine Ltd and will cover its volunteers or directors.

This section of the Terms and Conditions concerns the use of the website and the use of the online offers and other saving options on the website. Please read through the terms and conditions carefully. If you do not agree with any of the terms and conditions, do not use this website. If you do use the website, your conduct indicates that you agree to be bound by the terms and conditions, and do not hold Forces Equine or any of its volunteers, accountable for any information contained or not contained within the website.

Forces Equine have made shopping with us as easy and convenient as possible and most importantly of all safe and secure.

Delivery

All the prices on our website exclude VAT as Forces Equine Ltd are not VAT registered. Our standard delivery charge is £6.50 within the United Kingdom (as at 28/02/2019 but will be revised very shortly) and are usually delivered within 2-4 days if held in stock but as most items are custom made, delivery is at 14 working days of your order, however you should allow 28 days for your delivery.

Returns, Refunds & Exchanges

For your peace of mind, we offer exchanges in size or 100% NO QUIBBLE MONEY BACK GUARANTEE. In the unlikely event that you decide you do not want to keep your goods, or you receive goods that are faulty, please follow the below process;

  • • Call the shop Mon-Fri 10:00 – 14:00hrs or email This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 days of receipt of your parcel
  • • Return your goods in perfect condition, unworn with tags intact and with the original packaging at your own expense to the returns address provided by Forces Equine after you have made contact

We will the arrange for a full refund or an exchange. The goods are your responsibility until they reach us. For your protection, we recommend you use a postal service that insures you for the value of the goods you are returning.

Security

The Internet is an easy and convenient way to shop but some online users are still concerned about their personal data and credit/debit card details being used via the Internet. Forces Equine is a member of the ICO and adheres to GDPR so you may rest assured that your data is safe and secure. All payment details go through our encryption process and held remotely on our server until payment has been taken. We do not hold your payment details on file.

Terms & Conditions of use of this website

Disclaimer of Warranty and Liability

The following provisions may be curtailed or disallowed by the laws of certain jurisdictions. In such case, the terms hereof are to be read as excluding or limiting such term so we do not represent or warrant that the information accessible via this website is accurate, complete or current. We have no liability whatsoever in respect of any use which you make of such information as to satisfy such law.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.
Whilst we make all reasonable attempts to exclude viruses from the website, we cannot ensure such exclusion and no liability is accepted for viruses. Thus, you are recommended to take all appropriate safeguards before downloading information or images from this website.

All warranties, express or implied, statutory or otherwise are hereby excluded.
Neither we nor any of our employees or affiliated entities will be liable for any kind of damages and howsoever arising including, without limitation, loss of profits, compensatory, consequential, direct, exemplary, incidental, indirect, punitive or special, damages or any liability which you may have to a third party, even if we have been advised of the possibility of such loss.

We are not responsible for the direct or indirect consequences of you linking to any other website from this website.

Online Ordering

The display of items for sale on this website is an invitation to consumers to offer to order and does not imply our acceptance of the order. Acceptance of an order will be deemed to have taken place upon order dispatch.

By completing and submitting the electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
Therefore your credit or debit card may be debited before the contract is formed. If your order is ultimately rejected, a full refund will be made immediately.

Pricing - UK and EU

All prices are quoted in UK Pounds Sterling VAT inclusive at the prevailing rate, and goods are sold under English law. We will notify if goods are not in stock and/or if our suppliers no longer have the item you want at the advertised price, and will take your instructions on whether to order at the higher price if applicable, or to stop the order.

Pricing - Rest of the World

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for an exact shipping cost, oversees shipping costs will be higher than within the UK.

Packaging

All items will come with the appropriate manufacturer’s protective packaging.

Product Enquiries

We make every effort to offer only merchandise sizes and colours that are available and in stock. If a size or colour is not available, we will notify you on receipt of your order, but may be able to place a specific forward order for you from our suppliers, subject to price implications. Occasionally, when items are very popular and additional inventory is available, we may accept back orders knowing that additional inventory will soon arrive. We are unable to search for items from a previous season or that are not carried in our current store stock.

Any products made to measure from information/sizes provided by the customer are non-returnable. We are happy to help and advise customers, although we cannot be held responsible for your decisions made when choosing a size of garment.
Your order is only accepted by us once we have taken payment from you.

Damaged Goods

If you should receive an item that is not in perfect condition or was damaged in shipping, please immediately notify us by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Import Duties

You are responsible for all the appropriate Import and Customs Duties.

General

If the courts decide that any part or wording in these terms of sale is illegal, invalid or unenforceable then that part or wording shall be deleted from the agreement and rest of the terms of sale shall remain in force.


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